Contact Us

Do you have any question?

CONTACT US

 

Email us - service@ecosusi.com      
Ecosusi Client Service Team is available from Monday to Friday from 9am to 5pm (GMT+8).
To provide an outstanding shopping experience for every client is always our pursuit! Please take a look at our FAQs section or contact our Client Service team should you need further information.
Our Client Advisors will be delighted to help you and provide personalized advice.
Please Note: It is highly recommended to provide your order number or order information when writing to us.

Work together - marketing@ecosusi.com
For influencers and affiliated partners.
If you are interested in cooperating with Ecosusi, send us an email, and let's start working together!

Free shipping

FREE SHIPPING: US.UK.FR. DE. ORDERS OVER $50 No code needed. Need it sooner? Choose expedited or priority shipping.

30 Day Return Policy

Our 30 Day Return policy gives you time to make sure the item you purchased is perfect for all the journeys you’re taking.

Quality & Durability

All products are tested for strength, durability and performance based on the demands of frequent travelers.

1 Year Quality Guarantee

Our bags are backed by a one-year quality guarantee. For any defects or issues within a year of purchase, we offer a free replacement.